How can we help you?

What is different about your machine compared to the others?

The Soulflow M2 is the first and only machine on the market that allows you to adjust all the essential machine features yourself at any time. You can change the stroke at any time, whereby the three strokes 3.0, 3.7 and 4.5 mm are already included in the scope of delivery. Of course, you can also change the frequency (some also call it voltage) and the needle depth.

But what makes our machine truly unique, is the ability to change the motor type at any time in seconds. We use special control algorithms to adjust the motor so that it feels like a small sensitive brushed DC motor or like a big powerful brushless motor. Between these two extremes, there are several levels you can try out as well.

In addition, our machine is that offers you the possibility to clean it from the inside. We know that there are needles on the market that do not have a built-in seal, so it can happen that paint runs into your machine. With the M2 this is no problem. Just unscrew and wipe and within 30 seconds you have a hygienic machine again.

Yes, definitely.

The Soulflow tattoo machines are perfect for you if you’re not sure exactly what kind of machine you need.

When you receive the M2, it is preset to a common setting that already covers a large number of styles and applications. So you can try it out first and then work your way up to your desired setting. Whether stroke, needle depth, frequency (voltage) or motor type – you can change everything on M2 yourself, so that you can buy it with a clear conscience and later adjust it exactly as you need it when you are more experienced.

You can’t go wrong with the Soulflow tattoo machines. With other manufacturers, you have to know exactly what your machine has to be able to do. With us, on the other hand, you can adjust all the parameters of your machine at any time.

We currently ship to the following countries:

All EU countries, Norway, Switzerland, UK, USA, Mexico.Canada, Japan, Australia, New Zealand, Russia.

We are always striving to make our tattoo machines available to everyone in the world. However, this is not always easy, and many hurdles have to be overcome. All requirements must be met for transport, because our machines, which are delivered with Li-ion batteries, count as dangerous goods, for which special regulations exist and precautions must be taken. In addition, there are restrictions on products from abroad in many countries. This means that special market access requirements often have to be met.

The easiest way to get an Dermatek M2 is to contact a friend who lives in a country we already supply. They can then buy the machine for you and send it to you privately. Shipments sent privately as gifts are often easier to get through customs than commercial shipments. However, this way is very uncertain and may not work out as desired for many reasons, which is why we do not recommend it.

Unfortunately, we only have a very limited contingent of test machines, all of which are in use by our testers.

In the future, we will cooperate with different agents around the world, and you can experience our equipment in the local store closest to you.

We are a young start-up company, It really makes us very happy when we can inspire artists for the M2.Please understand that in the beginning we can’t afford to give away so many machines or to sign sponsorship contracts. We would be very happy if you support us and buy a machine.

Our machine allows 7 days of trial. If you are not satisfied, please contact the after-sales service email and send the machine back to the warehouse, and your money will be returned.

Due to the high requirements for shipping lithium batteries, we do not sell the batteries separately. Please try to buy the batteries from a local online retailer.

We recommend the following batteries from Keeppower:

  • P1850j2（2000mAh）
  • P1850C2（2000mAh）
  • P1850C3（2300mAh）

The warranty period is 2 years, as required by law. Should a fault occur in the machine during this period that is our fault, we will of course send you a replacement part free of charge or repair the machine.

We want to be very accommodating in the event of complaints, as we believe that we have developed the most robust machine in the world.

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